Terms and Conditions

Delivery/Shipping

All shipping orders within South Africa costs are free.

Shipping within South Africa usually takes 3-4 days from the time of dispatch.

Outlying areas such as Botswana, Mozambique and Namibia may take 6-7 working days to arrive.

For delivery to any other international destination a flat rate will be calculated for your country during the check out process. Each country differs in cost.

If your order gets lost or for some reason does not arrive, you will be refunded in full.

Returns & Refunds

If you are not happy with your HLB product upon receiving it, you can return or exchange it free of charge.

Please email admin@houseoflb.co.za within 48hrs of receiving your order to begin the process. A courier will be scheduled for collection. Refunds and exchanges will be processed upon arrival and inspection of the item/s.

Item/s must be undamaged, unused and in its original packaging, with stickers and seals still attached.

All international orders are responsible for the return shipping cost for exchanges and returns. If incorrect order was sent, HLB will cover the cost in full.